Customer engagement management for SaaS
Location:Mountain View, CA
Gemini Investment in:2010
Totango develops a software solution which allows managers of SaaS companies to gain real-time visibility into how their business is doing. SaaSPulse integrates into any live software service, and unlocks the business information buried within that service for the benefit of its manager. The company's vision is to become the Business Platform for Customer Success Automation, where Customer Success is defined as customer acquisition, retention and up-sell.